Our New Normal: Click HERE for details about our enhanced services and protocols
Please note that some amenities and dining options are currently unavailable. Click Here to visit our FAQ for more info.
WELCOME TO THE HOTEL AT THE UNIVERSITY OF MARYLAND
Thank you for choosing The Hotel for your visit to College Park. We hope
you enjoy your stay and invite you to explore our top-notch
amenities and restaurants. Please feel free to contact the
front desk with any questions or service requests.
CHECK IN/CHECK OUT
Check-in time is 4:00 pm. Upon your initial arrival at The Hotel, please park under the large glass awning on Hotel Drive and use the revolving door to access the lobby. You’ll be greeted by our front desk staff, who will guide you through the check-in process and give you the details and directions for your parking options. Our reception area has been modified for a low-touch check-in experience.
Check-out time is 12:00 pm. When checking out of The Hotel your white parking garage key card will remain active long enough for you to exit the garage. Guests can leave the room keys in their guest room, or drop them at the convenient key-drop locations in the lobby, but take the parking garage key card with you so you can use it to exit the garage. Please provide your room number to the desk or call down to let us know you are checking-out and we will email you a receipt for a touchless check-out experience.
After scanning your card at the gate to make your final exit, please deposit your key card in the drop box, located at the exit gate.
GUEST HEALTH AND SAFETY
The Hotel has launched a comprehensive cleaning and sanitization program named Ever Strong. Based upon the latest guidance from the Centers for Disease Control and Prevention (CDC), government authorities, and in concert with the American Hospitality and Lodging Association’s Safe Stay standards, Ever Strong is built upon four pillars— physical distancing, cleanliness, active monitoring and rapid response. To view the full program and learn about all of the ways The Hotel is working to ensure your comfort and safety, please click HERE. Our attention to detail is your peace of mind.
AMENITIES
FITNESS STUDIO
Open 24/7 | Access with room key card/ 4th Floor
Break a sweat in our state-of-the-art fitness room featuring treadmills, elliptical trainers, bikes and weights. The fitness room offers complimentary water and towels, and is conveniently open from 5am to 8pm daily.
INDOOR POOL
(Currently unavailable due to local restrictions)
Open 5:00am–9:00pm | Access with room key card/ 4th Floor
Go for a morning swim or jump in after a long day out and about. Take a few laps for your cardio regimen or have a quick splash with your little ones. Our indoor pool is a refreshing escape all year long—along with the seasonal relaxing Zen Garden Terrace.
BUSINESS CENTER
Open 24/7 | Access with room key card/ 4th Floor
Need to print a travel document or get ready for your next business meeting? All guests can take advantage of our complimentary business center, which features computers, printer, scanner and faxing capabilities.
COMPLIMENTARY SHUTTLE SERVICE
(Currently unavailable due to local restrictions)
Available 7:00am–11:00pm | 3-mile radius
Enjoy complimentary shuttle service to areas within three miles of The Hotel—including the College Park Metro station and anywhere on the University of Maryland campus. Visit the Bell Stand to schedule the shuttle. Service is on a first-come, first-served basis.
DINING
LOBBY FOOD AND BEVERAGE SERVICE
(Due to Covid-19 we are only offering a limited menu at this time)
Serving Daily from 2PM – 8PM
Take in the lobby’s comings and goings as you enjoy cocktails and specialties from our bar menu. In addition to relaxing sofas and lounge seating, guests can also catch their favorite sporting event on one of our twelve HD Screens.
BAGELS ’N GRINDS
Open Daily: 5:30am–7:30pm/ Located in the Lobby
This upscale coffee and New York–style bagel house serves an all-day breakfast, plus sandwiches and soups. Bagels ‘n Grinds features a long window bar with lots of power outlets for laptops and phones, so you can get the day started right. www.bagelsngrinds.com
POTOMAC PIZZA
Open Daily from 11:00am – 8:00pm/In Room delivery available
This Washington area’s favorite family restaurant offers pizza, homemade lasagna and meatballs, delicious hamburgers and the best wings in town. Enjoy the milkshake bar and made-to-order cookies in a casual environment that welcomes all. www.potomacpizza.com
EVENTS AT THE HOTEL AT THE UNIVERSITY OF MARYLAND
Host your next event or special occasion at the Washington area’s newest and most sophisticated luxury destination. For more information or to plan your next event at The Hotel at the University of Maryland, please email sales@thehotelumd.com or call 301-699-4291.
MEETINGS, WEDDINGS & OCCASIONS
The Hotel has been specifically designed to accommodate a variety of events for groups from 10 to 1,500. Our spaces feature deluxe amenities and top-notch indoor and outdoor spaces that can easily be configured to meet your needs. From intimate gatherings to productive conferences to epic galas, you can count on our team’s experience to help you with every detail of the planning process, including a choice of décor, delicious catering and special rates for hotel-room blocks.
TRANSPORTATION
PARKING GARAGE
The Hotel offers a private parking garage with 850 enclosed spaces. The garage offers parking for guests of The Hotel, meetings and restaurants. Please note, only credit card payments are accepted.
SELF-PARKING
Self-parking is available in our attached garage at a discounted rate of $16/day for hotel guests. Guests who choose this option will receive a parking key card at check-in, which will allow for full in/out privileges throughout their hotel stay. Directions for using the parking key card to enter/exit the garage can be found below.
SELF-PARKING INSTRUCTIONS (FOR ENTERING/EXITING THE GARAGE)
At check-in guests who opt for self-parking will receive an all-white parking key card. (Note: Hotel room keys are black with a design, while parking keys are all-white.) Guests should carry this white parking key card any time they wish to enter/exit the garage and hold it up against the designated spot on the entrance/exit gate box. The parking key card will raise the gates each time a guest enters or exits the garage as long as they are checked in at The Hotel.
COMPLIMENTARY SHUTTLE SERVICE
(currently unavailable due to local restrictions)
Available 7:00am–11:00pm | 3-mile radius
Enjoy complimentary shuttle service to areas within three miles of The Hotel, including the College Park Metro station and anywhere on the University of Maryland campus. Visit the Bell Stand to schedule the shuttle. Service is on a first-come, first-served basis.
METRO
The Hotel is located less than one mile from the College Park Metro station, which is on Metro’s Green Line. Daily parking, bike racks, car sharing and Metrobus transportation are also available at this station. Metro SmartTrip cards are available at the station’s kiosk. See the website for opening hours and real-time departures/arrivals. www.wmata.com
TRAIN
The Maryland MARC Train, which runs between Baltimore’s Camden Station and Washington, DC’s Union Station, is a quick and convenient way to traverse the corridor between these two major cities. The MARC Train Station is located on the west side of the College Park Metro station, less than a mile from The Hotel. Complimentary shuttle service is available to and from the College Park Metro station.
NEARBY AIRPORTS
We are located near the three major airports that serve the Baltimore–Washington, DC area. The Hotel is 17 miles from Ronald Reagan National Airport; 27 miles from Baltimore/Washington International Airport; and 36 miles from Washington Dulles International Airport.
FAQS
Q: HOW DO I OPERATE THE GUEST ROOM LIGHTING?
A: Guest room lighting is controlled through a digital Evolve® panel. The Evolve® controls can be found just inside the guest room door, in the bathroom and beside the bed. When entering the room just press the “On/Off” button, which will turn on (or off) all the lights in your room. From there, the Evolve® controls are labeled to allow you to turn on/off individual lights from the same location.
Q: HOW DO I OPERATE THE DRAPERIES?
A: Draperies are also digitally controlled and can be opened/closed with the touch of a button. Please look for the digital control panel on the wall near your guest room window.
Q: HOW DO I ACTIVATE THE “DO NOT DISTURB” MESSAGE?
A: If you’d like housekeeping to skip your room and come back later, please use the Evolve® digital control panel near your guest room door. Press the button for “Privacy,” which controls the digital display outside your door. When “Privacy” is selected, you will not be disturbed by our housekeepers. Conversely, when you’d like your room to be serviced, you can press the button for “Service” to alert our housekeepers.
Q: WHAT ARE THE CHECK-IN AND CHECKOUT TIMES?
A: Check-in is at 4:00pm. Check-out is at 12:00pm.
Q: WHERE DO I CATCH THE FREE SHUTTLE?
(currently unavailable due to local restrictions)
A: Visit the front desk to schedule the shuttle.
Q: HOW DO I CONNECT TO WIFI?:
– Select the wireless network called The Hotel UMD Guest
– Open your internet browser and The Hotel’s login page should load
– Select “Hotel Guest” form the dropdown menu
– Follow the on-screen instructions
– If you have any problems connecting to WiFi, please call 866-772-8726
for technical support.
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